Frequently Asked Questions | Wallace Stories

What makes Wallace Stories different from other personalized children's books?

Unlike fill-in-the-blank books that just insert a name, Wallace Stories creates truly unique narratives. You answer a few simple questions about your child, their personality, interests, heritage, and family values. From there, we create a 30+ page book with custom illustrations and a story written specifically for your child, not a template.

How long does it take to create a Wallace Stories book?

It takes about 5 minutes to tell us about your child. After that, our creative team creates your unique story and illustrations. Printed books typically arrive within about 2 weeks.

What age range are Wallace Stories books designed for?

Wallace Stories books are designed for children ages 2-8, written for their age. Younger children (2-4) receive simpler stories with more visual storytelling, while older children (5-8) get richer plots and vocabulary.

Can I include family heritage and cultural elements in the book?

Absolutely! Celebrating family heritage is core to Wallace Stories. We ask about cultural background, family traditions, languages spoken, and values you want to pass down.

Does our family keep all our books in one place?

Yes. Every book you make gathers in your Family Library, so your collection grows in one place, book by book.

Can my child's disability, medical device, or assistive technology be included in the story?

Yes, and this is something we care deeply about. If your child uses a wheelchair, hearing aids, glasses, an AAC device, or any other assistive technology, we include it as a natural part of who they are in both the story and the illustrations. We believe every child deserves to see themselves reflected as the main character, exactly as they are.

What is the quality of the printed book?

Wallace Stories books are professionally printed: 8.5"×8.5" hardcover format, 30+ pages on high-quality matte paper, with a durable matte laminate cover.

How are the illustrations created?

Each book features 20+ custom illustrations designed specifically for your child. Every illustration is reviewed and refined by our editorial team to ensure quality, story flow, and faithful representation of your child and family.

What exactly arrives in the mail?

A real printed book, made for one child: 8.5"×8.5" hardcover, 30+ pages on thick matte paper, with your dedication printed inside. It arrives at your door in about 2 weeks, ready for bedtime.

How much does shipping cost?

Shipping for the Hardcover is calculated at checkout based on your address. The Gift Edition ships free, and shipping is included with both subscriptions. Books are printed and shipped within the United States.

What is your return policy?

Every book is written and illustrated from scratch for one specific child, so we can't restock a return. But if your book arrives damaged or with a printing mistake, email melissa@wallacestories.com within 30 days and we'll send a replacement at no cost. Your family should never keep a flawed copy.